Privacy Policy

Leads Scorpion ("we", "us") provides business-to-business contact data and enrichment services. This policy explains how we handle two kinds of personal data: data about you as a customer of our website and dashboard, and the business contact data contained in the lists we deliver. It applies to leadscorpion.club, leadscorpion.com and every service we provide through them.

1. Data we collect about customers

• Account data: name, work email address, password (hashed), company name and any team members you invite.
• Order data: the product, quantity, add-ons, coupon and the targeting specification you enter, together with the files or links we deliver back to you.
• Payment data: payments are processed by Stripe. We receive the payment status, the last four digits and brand of your card, the billing name and country. Full card numbers never reach our servers.
• Transaction records: to document each order we record the date, time, IP address and browser used when you accept our Terms at checkout, the invoice we issue, the delivery timestamp and each download of a deliverable. These records are kept as evidence of the contract and its fulfilment, including for payment disputes.
• Communications: emails and support messages you send us, and delivery/notification emails we send you.
• Technical data: IP address, browser type, device information, pages visited and basic analytics events, collected via server logs and privacy-respecting analytics.

2. How we use customer data

• To create and administer your account, fulfil orders, deliver files and provide support (performance of a contract).
• To invoice you, collect payment, detect fraud and respond to chargebacks or legal claims (legitimate interest and legal obligation).
• To send transactional messages: order confirmations, delivery notices, payment reminders, login codes and account security notices. These are not marketing and cannot be opted out of while you hold an account.
• To send occasional product updates or offers, only where you have opted in or where permitted for existing customers. Every such email has an unsubscribe link.
• To improve the service, measure site usage and secure our systems.

3. Business contact data in delivered lists

The lists we build contain professional contact data: names, job titles, business email addresses, business phone numbers, company names, company firmographics and public profile URLs. This data is compiled from publicly available sources and licensed data providers. We process it on the basis of legitimate interest in facilitating business-to-business commerce. We deal exclusively in B2B data about people in their professional capacity and do not knowingly collect data about consumers, minors or special categories of personal data.

When you receive a list you become an independent controller of that data. You must use it in compliance with the laws that apply to you (including GDPR, UK GDPR, CAN-SPAM, CASL and applicable state laws), honour opt-outs, and follow our Data Agreement.

4. Rights of individuals, including people in our lists

• Access: anyone may ask what personal data we hold about them.
• Correction and deletion: anyone may ask us to correct or erase their data.
• Objection and suppression: anyone may object to processing. Individuals who opt out are added to a permanent suppression list applied to all future deliveries.
• Portability and restriction where applicable law provides them.

Send requests to privacy@leadscorpion.com. We verify the requester's identity and respond within 30 days. You may also lodge a complaint with your local data protection authority.

5. Sharing and processors

We do not sell customer data. We share data only with processors needed to run the service, each bound by a data processing agreement: Stripe (payments), Brevo and Google Workspace (email delivery), Hostinger (hosting), Cloudflare (DNS and security), Google (Sheets and Drive for optional deliveries and samples), Slack and Telegram (internal order alerts to our own team). We may disclose data where required by law, to enforce our Terms, or to defend legal claims and payment disputes.

6. Retention

• Account and order records, invoices and transaction evidence: kept for as long as you hold an account and for 7 years afterwards, to meet accounting obligations and the limitation periods for disputes.
• Delivered files: kept in your dashboard so you can re-download them; you may ask us to delete a file at any time. Files are otherwise deleted on a rolling basis after 12 months.
• Suppression list entries: kept permanently, since they exist to honour opt-outs.
• Server logs and analytics: up to 12 months.

7. Security

Data is stored on access-controlled infrastructure with encryption in transit (TLS) and at rest for secrets. Access to customer files is limited to staff who need it to fulfil orders. Passwords are hashed; logins are protected by one-time email codes. No system is perfectly secure, and we will notify affected customers and regulators of a data breach as required by law.

8. Cookies

We use strictly necessary cookies for login sessions and security, and minimal analytics to understand site usage. We do not use advertising cookies and do not sell visitor data. You can block cookies in your browser; the dashboard requires the session cookie to work.

9. International transfers

We serve customers worldwide. Data is processed in the United States and the European Union by the processors listed above, under standard contractual clauses or equivalent safeguards where required.

10. Changes to this policy

We may update this policy as the service evolves. The date at the top shows the latest revision; material changes are announced by email to account holders.

11. Contact

Privacy questions and requests: privacy@leadscorpion.com. Billing questions: billing@leadscorpion.com.